The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience. 27.07.2010 Total Rating Efficiency and helpfulness of reception team Standards of housekeeping and maintenance Service and quality in bar and restaurant Comfort of accommodation Overall service and staff friendliness 25.07.2010 Total Rating Efficiency and helpfulness of reception team Standards of housekeeping and maintenance Service and quality in bar and restaurant Comfort of accommodation Overall service and staff friendliness 20.07.2010 Total Rating Efficiency and helpfulness of reception team Standards of housekeeping and maintenance Service and quality in bar and restaurant Comfort of accommodation Overall service and staff friendliness 19.07.2010 Total Rating Efficiency and helpfulness of reception team Standards of housekeeping and maintenance Service and quality in bar and restaurant Comfort of accommodation Overall service and staff friendliness 18.07.2010 Total Rating Efficiency and helpfulness of reception team Standards of housekeeping and maintenance Service and quality in bar and restaurant Comfort of accommodation Overall service and staff friendlinessCustomer Reviews
Phillip, Ossett
Rooms were very hot, but facilities lovely. Service, food and staff in Restaurant excellent 1st night, but poor on 2nd night, inconsistent, Manager excellent, other waiting staff unsure of procedures, didn't seem confident on certain processes/tasks. overall, a very good stay and would book again. Thanks
Dear Phillip
Thank you for taking the time to give your feedback following your recent stay at the Ramada Hotel Tamworth.
I am pleased to hear you enjoyed the facilities and service in the restaurant on the 1st night of your stay but disappointed that you thought it poor on the second night.
This feedback will be communicated to the team so we can focus on training and achieve a consistent level of service
Kind Regards
Chris Benyon
sally, gravenhurst
Relly good value for money. The food was very good and we had excellent treatment from all the staffRachel, Sidcup
Hotel was lovely, nice comfortable beds, friendly staff and excellent breakfast. Excellent value for money, would defintely recommend and would definitely stay here again.Marie, Bootle
We did enjoy our stay and the location was ideal for the purpose of our visit. However we had booked a family room and although the room did have sleeping facilities for 4 people, the room was rather small and would have benefitted from air conditioning as the room was very stuffy. The quality and selection of food at breakfast was excellent, however the same could not be said for the evening meal. We thought the food was over priced and not of a very good quality. For example 2 of us had the chicken a la king and we had to pick out the chicken because it was not of a very good quality and appeared to be anything other than breast meat!!!
Dear Marie
Thank you for taking the time to give your feedback following your recent stay at the Ramada Hotel Tamworth.
I am pleased to hear you enjoyed the breakfast but disappointed you found the food at dinner of a poor quality and will ensure these comments are addressed so we can improve the standard of food offered in the restaurant.
Kind Regards
Chris Benyon
Sarah, Bristol
You get what you pay for, nice comfy room and the staff were very friendly.